Atenai Terms of Use

Last updated: January 2026

These Terms of Use ("Terms") govern your access to and use of the Atenai website, content, events, talks, programmes, and membership services ("Services"). Atenai is operated by Rayify Limited, trading as Atenai ("Atenai", "we", "us", "our").

By using our website, attending an Atenai event, or becoming a member, you confirm that you accept and agree to be bound by these Terms. If you do not agree, you must not use Atenai services.

1. Scope of Services

These Terms apply to:

  • Website use and online content

  • Live, virtual, hybrid and in-person talks, workshops, briefings, webinars and events ("Events")

  • Memberships, passes, subscriptions or corporate access plans ("Memberships")

Supplementary policies may also apply, including our Privacy Policy and Cookie Policy.

2. Privacy & Data Protection

Atenai processes personal data in accordance with the Isle of Man Data Protection Act 2018 and applicable UK GDPR.

Your use of Atenai Services is also governed by our Privacy Policy, which explains how we collect, use, share, protect, and retain your data.

By using Atenai, registering for events, or becoming a member, you acknowledge that your personal data will be processed in accordance with our Privacy Policy.

See full Privacy Policy here: https://atenai.ai/privacy

We may send administrative, operational, service, and membership communications as part of service delivery. Marketing communications will only be sent where lawful. You can easily unsubscribe from communications if you so wish. Please email support@atenai.ai to do so.

3. Website Use

You agree to:

  • Use the website lawfully

  • Not interfere with security, availability or performance

  • Not scrape, mine, or harvest data

  • Not copy or misuse any content

We may suspend or withdraw any part of our website without notice.

4. Intellectual Property & Content Use

All content, branding, recordings, slides, materials, research outputs and documentation ("Atenai Content") are owned by Atenai or licensed contributors.

Unless expressly permitted, you may not:

  • Copy, record, distribute, publish, stream, share or resell Atenai Content

  • Provide access to others

  • Use content for commercial purposes

Limited internal organisational learning use may be permitted where explicitly stated. No IP rights are transferred to you.

Speaker intellectual property remains theirs unless agreed otherwise.

5. Event & Talk Terms

These apply to any Atenai Event.

5.1 Booking & Payment

Fees must be paid as stated on the booking page or invoice.

If purchased by an organisation, both the organisation and delegate remain jointly responsible for payment.

VAT / tax applies where relevant.

Access may be restricted if unpaid.

5.2 Cancellations & Refunds

Unless otherwise specified:

  • 7+ days before event: Refund or credit may be offered.

  • Within 7 days: Fees remain payable and non-refundable.

  • Non-attendance: Fees remain payable and non-refundable.

Transfers may be offered subject to availability and any applicable administration fee.

5.3 Substitutions

Delegate substitutions are permitted provided Atenai is notified before the event.

5.4 Access

Event access links are for the registered delegate only. Sharing access, screen sharing, recording, rebroadcasting or redistribution is prohibited unless expressly authorised.

5.5 Event Changes & Cancellation

We may change content, format, schedule, venue, speakers, or delivery method where necessary. If Atenai must cancel an event, liability is limited to refunding fees. Atenai is not liable for travel, accommodation, or additional costs.

6. Recording & Consent

Events may be recorded, photographed, or streamed.

Attendees may appear in recordings (e.g. name, voice, participation), particularly in interactive sessions.

Recordings may be used for learning delivery, quality assurance, future reuse, publication, or marketing purposes.

By attending, you consent to reasonable recording. Contact us in advance if you wish to attend without being included in recordings, and we will accommodate where feasible.

Delegates are not permitted to record, unless explicitly authorised.

7. Code of Conduct

Atenai is a professional environment. You agree to:

  • Behave respectfully

  • Avoid harassment, abuse, discrimination, or disruptive behaviour

  • Comply with event and platform instructions

We may remove, refuse entry, suspend or terminate membership or event participation for misconduct. Refunds will not normally be provided where terms are breached.

8. Membership Terms

Memberships may include access benefits, discounts, exclusive content, or services as described at purchase.

8.1 Eligibility

Eligibility criteria may apply. Atenai may request proof of eligibility and may suspend access if misrepresented.

8.2 Term & Renewal

Membership normally runs for 12 months unless otherwise stated.

Fees are payable according to invoice terms.

Fees are non-refundable unless required by law.

Membership may automatically renew unless notice is provided within the timeframe stated on the invoice or membership materials.

Unpaid renewals may result in suspended benefits.

8.3 Corporate Memberships

Where corporate plans apply:

Benefits apply only to individuals employed within the eligible organisation and qualifying domain (unless agreed otherwise).

Atenai reserves the right to withdraw benefits in the event of misuse or non-payment.

8.4 Misuse

Membership may be suspended or terminated if:

  • Benefits are abused

  • Terms are breached

  • Fees remain unpaid

  • False information is provided

9. Community Platforms (If Applicable)

Where Atenai provides discussion forums, online environments, or communities:

  • Users remain responsible for their content

  • Illegal, offensive, or infringing material is prohibited

  • Atenai may moderate or remove content

  • Atenai assumes no liability for user-generated content

10. Technical Requirements

You are responsible for ensuring your systems and internet access are suitable. Atenai is not responsible for:

  • Corporate IT restrictions

  • Incompatibility

  • Connectivity issues

  • Internet disruption

We will provide reasonable technical support.

11. Accessibility

Atenai aims to support accessibility needs. Please notify us in advance of any reasonable adjustments required, and we will endeavour to accommodate them.

12. Under-18s

Atenai services are designed for professional adults. We do not knowingly provide services to individuals under 18 unless expressly arranged.

13. Export Controls / Restricted Use

Atenai may refuse service where prohibited by sanctions, export controls, or applicable law.

14. Disclaimer

Atenai content is for learning, discussion, and educational purposes only. It is not professional advice, including but not limited to legal, financial, regulatory, technical, or policy advice.

You remain responsible for decisions made using information provided.

15. Limitation of Liability

To the fullest extent permitted by law:

Atenai is not liable for indirect, consequential, financial, business, data, reputational or special losses.

Total liability shall not exceed the amount paid for the relevant service.

Nothing excludes liability where it cannot be excluded by law (such as death or personal injury caused by negligence).

16. Force Majeure

Atenai is not liable for failure or delay due to events beyond reasonable control, including pandemics, strikes, war, natural disasters, system outages, or regulatory restrictions. We may provide alternative delivery where feasible.

17. Third Party Links & Services

Our services may reference third-party tools, platforms, or websites. Atenai is not responsible for their content or availability.

18. Governing Law

These Terms are governed by the laws of England & Wales. Disputes shall be subject to the exclusive jurisdiction of the relevant courts.

19. Changes to Terms

We may update these Terms periodically. Continued use of Atenai services constitutes acceptance of updated Terms.

20. Contact

For queries, contact: support@atenai.ai

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